Sure, that’s it! Those two words are very powerful. After getting customers in your store through your advertising, you need to follow up with them.
Once they leave, you should follow up with them some days or a week later. This will convince them that you are a professional and make them come back to the store and now buy.
The same is applicable to online visitors. You shouldn’t let all the visitors to your site leave like that. You should follow up with them and if they have any concerns, address them fully and you’ll turn them into customers.
This strategy is not just for getting visitors to customers. It can also make your current and past customers into repeat buyers. And repeat purchases are the one thing that can skyrocket your profits.
Just call on your previous customers, ask them how they’ve been, remind them of their last visit to your business premises and intimate on the newest and latest discount/products/services you have and see a mad rush to your shop.
Try it today, your bank account will thank you.